Help & FAQ for wholesale sellers

Create a free account, confirm your email, then pay the Rs. 1,500 per month via bank transfer and upload your payment screenshot. Our team reviews proofs and activates access usually within 24 hours.

We confirm your email before you can submit membership payment. This blocks fake or temporary emails and makes sure we can reach you about activation.

Nova Bazaar membership costs Rs. 1,500 per month. Each approved payment grants 30 days of access from the approval time (or extends your current period by 30 days on renewal).

Yes. Membership unlocks the platform. Wholesale order totals are paid separately when you place an order.

You unlock wholesale pricing, listing images, and the full catalog for 30 days. You can list products on your online store or marketplace accounts, then place orders when your customers buy. Academy gives you guidance videos and live sessions.

Most membership payment proofs are reviewed usually within 24 hours after we receive your screenshot.

Transfer Rs. 1,500 using the bank details shown on the membership payment page, then upload a clear screenshot of the transfer.

3 days before expiration you will see a renewal notice and receive a reminder email. Upload a new payment screenshot — your current access stays active until the period ends, and approval adds another 30 days.

You will receive an email with a safe reason. Fix the issue, then submit a new payment screenshot from the membership page.

Order production starts only after our admin team confirms they received your order payment. That is separate from membership.

Pending means we have not yet confirmed your order payment. Check that you transferred the correct amount and uploaded proof. Contact support if you already paid.

Work begins after admin payment confirmation. If your order shows Pending, production has not started yet.

Pending means your order is waiting for payment confirmation. No production or shipping happens until our team verifies your payment.

Your order moves from Pending to confirmed and then into production. You will see status updates in your dashboard and by email.

No. We only start production after admin confirms payment. This protects both you and our team.

Check My Orders in your dashboard. Status changes from Pending to Under admin review, then Confirmed and In production as your order progresses.

Monthly membership fees are generally non-refundable once the period is activated. Contact support if a payment was approved in error.

Open a support ticket from your dashboard or contact us with your account email and payment date.

After we verify eligibility, reviews usually complete within 5 to 10 business days.

Nova Bazaar supports e-commerce sellers and online businesses across multiple marketplaces and sales channels. The same sourcing and fulfilment workflow works whether you sell on online marketplaces, your own store, or both.

Yes. We help sellers who list on online marketplaces and e-commerce platforms. You get listing-ready images and we ship directly to your customers when you place a wholesale order.

Yes. Sellers managing multiple marketplace accounts or online stores can use the same catalogue and fulfilment process for each channel.

No. We do not guarantee sales or income. We provide products, images, and fulfilment support. Your results depend on your listings, pricing, and sales activity.

You list and sell on your chosen marketplace or online store. After a sale, you order from Nova Bazaar with the customer address, and we handle production, packing, and shipping.